If you order before 2:00 PM on a weekday, we ship your order the same day. Otherwise, we ship it the next business day. You will normally receive your package within 1–3 business days.

Orders over €49:

• UPS shipping: Free

Orders under €49:

• UPS shipping: €4.99

See all details on our delivery page.

We ship with UPS. All parcels are sent from our warehouse in Aalborg, Denmark.

You have a 30-day right of withdrawal from the day you receive the item. Returns are free via our return portal. The item must be in the same condition as when you received it (not used or damaged).

If you would rather exchange for another colour or size, you can choose this in the same portal. Read more on Returns & Exchanges.

Within 365 days of receiving your order, you can write to support@nordicdrop.com and get your money back if you are not satisfied – for any reason.

The guarantee applies in addition to your 30-day right of withdrawal and your 24-month statutory warranty. It is handled by customer service only – not through the return portal.

You have a 24-month statutory warranty on defects. Write to support@nordicdrop.com with your order number, a description and preferably a photo. If the complaint is justified, we will send you a free return label.

1. 30-day withdrawal/exchange → via the return portal
2. 365-day satisfaction guarantee → write to customer service (not via the portal)
3. 24-month statutory warranty → write to customer service if the product is faulty

Bottle: Dishwasher safe, or clean it with a brush under the tap.

Lid: The lids cannot be taken apart. Wash the lid open in the dishwasher and then let it air dry.

If you notice stains or mould in the lid, contact us – we will usually send you a new lid.

Yes. You will find straw lids and other accessories in our accessories collection.

Not yet – they are coming soon. Until then, you can buy a straw lid, which comes with a straw. See accessories.

Please take a photo and write to support@nordicdrop.com – we will find a solution.

We accept Visa, Mastercard, PayPal and Klarna. There are no payment fees.

We are a Danish brand with Danish employees, headquartered in Copenhagen with our warehouse in Aalborg.

An adult uses an average of 167 plastic bottles a year. With a Nordic Drop bottle, you spare the environment plastic waste that could otherwise end up in nature – and you get a bottle that looks great too.

At the bottom of this page you can sign up for our newsletter and be the first to know when we launch new products.

No. Our bottles are only sold on our own website and are not available anywhere else.

We are only available by email. Write to support@nordicdrop.com – we are here on weekdays from 08:00 to 17:00 (Danish time) and reply as quickly as we can.